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✦ Basic Communication Guidelines ✦
All user-initiated communications about product consultation, usage questions and experience feedback are fully accepted and valued by our team. We insist on respecting every user’s voice and will treat each piece of communication information with a rigorous attitude.
When you send your feedback or inquiries, please try to describe your demands and questions in a clear and detailed way, which will help our team to understand your needs accurately and provide more appropriate replies and solutions.
Our team will process user communication content in chronological order as far as possible. For complex consultation content that requires sorting and verification, the processing period may be appropriately extended, and we will keep abreast of the progress actively.
We reserve the right to filter and exclude invalid, irrelevant and inappropriate communication content to ensure the orderly progress of user communication work.
All user-initiated communications about product consultation, usage questions and experience feedback are fully accepted and valued by our team. We insist on respecting every user’s voice and will treat each piece of communication information with a rigorous attitude.
When you send your feedback or inquiries, please try to describe your demands and questions in a clear and detailed way, which will help our team to understand your needs accurately and provide more appropriate replies and solutions.
Our team will process user communication content in chronological order as far as possible. For complex consultation content that requires sorting and verification, the processing period may be appropriately extended, and we will keep abreast of the progress actively.
We reserve the right to filter and exclude invalid, irrelevant and inappropriate communication content to ensure the orderly progress of user communication work.